Smart Temps
Case Study
‘Tick 9 and Steve understood our business really well. They came in to analyse what we needed and created a bespoke solution for us. Tick 9 has worked behind the scenes to train us in the system and show us the flexibility of the filtering and analysis we can do internally.’
– Lana Grisina, Founder and Director of Smart Temps.
Qlik, Zoho CRM
PRODUCT
LOCATION
Hull & Marina Court
INDUSTRY
Recruitment
Customer Intelligence
& Finance Integrations
FEATURES
Move data from hard copies to a clean CRM system.
Increase efficiency of general operations within the business, especially redeployment of temps.
Improve the ability of staff to manage the internal systems, by delivering training on new systems.
CLIENT BRIEF
Selecting a system that allows Smart Temps to be flexible as the business continues to expand.
Improving data literacy of the company by acting as a bridge between providers and the company and delivering any training needed.
CHALLENGES FACED
Deployed Qlik reporting, the dashboard to monitor key performance indicators (KPIs) has been a fantastic tool for Smart Temp employees.
Integrated Smart Temps database into Zoho CRM allowing them to keep up to date information on their clients.
Active intelligence means they can redeploy temporary workers into other roles they fit rather than having to bring in more new clients, increases efficiency of recruitment.
SOLUTION DELIVERED